State Farm® Insurance Agent Chad Carlisle

"I originally switched over to Chad Carlisle State Farm because of Nick's great customer service. It was better than GEICO. Now, nobody can tell me why my insurance keeps going up despite not having any issues in many years! I am paying more for insurance than what the car is worth. When I moved, they forgot to transfer my account properly. In fact, they said they did but never did. Thank goodness followed up and actually check the bill. Customer service sucks here. They NEVER call or text you back. When they do, they have bad attitudes. The only thing that's good is road side assistance. Finally had to use it but, not worth the price this company is stealing from me! Don't trust this State Farm. Can't comment on the other ones. This one is not worth the time or money!"

"Unfortunately I had to leave my former Insurance Company! Between Auto and Home went up 3k for a year! I shopped around and Lechaune DuHart/Chad Carlisle help me in every way possible 🙏 All my questions were answered and the transition to switch my insurance was Smoother than expected! Thank you 😊"

"I highly recommend working with Tiffani Lang. She is fast and efficient. Thanks Chad Carlisle StateFarm."

"There were so many issues I had with Chad's office that if I wrote it all, this would be a novel. I'm going to touch some of the issues I had with Chad's office. Chad was recommended to me by a close friend. He was able to reduce my rates and provide better coverage when I joined. Things were good for several months then we had to make a claim. We called into the office and spoke to one of Chad's representatives. They provided us with incorrect information and it made the process very difficult. We then purchased a new car and sold our old car. We called in to get the new vehicle insured and take the insurance off the old car. The representative from Chad's office didn't give us the correct quote, due to making the new car it's own policy and not bundling things with other vehicles and home. They then placed the new vehicle on it's own payment instead of adding it with the automatic payments with everything else. They also created other issues. I talked directly to Chad about the issues I had with his rep's and he informed me that he was having issues with high turnover of employee's. I informed him if I have any issues in the future, I want to only work with him to make sure things are done correctly. Chad informed me this wouldn't be an issue. I had issues month's later, reached out to Chad and never could get in contact with him. I would leave messages with his team and I would never here from Chad. I had other issues where my insurance was dropped on one of my vehicles, which I was not aware of until I went to get my plates renewed. Tried to contact Chad about this and he was MIA. I finally got in contact with Chad and advised him of my dissatisfaction with the service I was receiving. I was professional when I express my dissatisfaction with Chad and his team. Chad told me " I have over 4,000 clients and don't have time to call everyone of them when they have a problem." Chad is not professional, was very rude and didn't seem to care about our issues. I would not recommend his office."

"A pleasure to work with and made the process of swapping my cars and house to them with ease"

"I had the amazing pleasure of working with Camryn! She was so helpful and informative. She didn’t bs me like others were doing! Plus love state farm they have the best customer service! So worth it to pay a little extra!"

"Excellent customer service and provided the right products at the right price."

"I was with State Farm for 20 years. My previous agent was great and we had no issues with anything during our time with him. Unfortunately his clients were passed on to Chad Carlisle and had constant issues at that point. I couldn't even get them to call me back about adding a policy, but the breaking point was constantly changing my policy, asking me to sign something decreasing my coverage at least once every 2 months over the last year, just to receive a bill that was $200 higher than the previous month (nothing changed, no accidents and no claims). Waited over a week for them to fix it so I could pay my bill (they assured me this would happen) and nothing was done. Left me zero choice but to move on. The lack of caring for their long term customers is disturbing. Not once to Chad reach out to me himself. Happy to be moving on!"

"Hi , Best quote that I have ever got and very prompt response from Katelyn. I highly recommend Regards , Hari"

"Fast response and great team. I was able to switch my insurance and do a bundle with a great deal."

"Thanks for best price and best coverage."

"Saved me almost $100/month with no change to my auto coverage. Very happy with my service."

"Very professional and knowledgeable person to work with. Super responsive as well"

"Jake was great to work with. He explained the policies to us and helped us get the right coverage for our home & auto."

"I could not be more happy with the service I got from Lechaun at this State Farm insurance agency. He worked repeatedly to help me get the best rate, and walked me through all the items I would be covered on. He looked at the information carefully to save me money and earn my business. Thanks LeChaun.!"

"LaChaun was more than great, I will definitely tell my people about him and state farm.. thank you"

"I switched over to State Farm and they saved me a lot of money from my previous insurance. I’m working with Katelyn and she is very easy to reach and very attentive to my insurance needs. I look forward to working with this company."

"Jake and Chad reached out to me knowing my policy with another provider was about to expire and they were able to get me better coverage and still save! Their service was fast and reliable and my policy will start as soon as I need."

"Kevin J. is the man! He has been very helpful from day one handling multiple policies. We appreciate his work and honesty."

"Very knowledgeable and the best prices. I was able to afford better coverage for less money than what I was paying to my previous insurance company."

"Excellent service…quick and easy 😁"

"Excellent service from his team and they are very prompt with responses"

"They got me insurance so can legally drive but they will try to make things up to pay out less when your vehicle is in an accident or has any sort damages."

"I met Chad at an insurance forum set up by my Homeowners Association. His team responded the next day with a quote for homeowners and auto insurance. State Farm saved me tens of hundreds of dollars compared to other insurance companies. My local agent is Michael "Memphis" Schalk, who walked me through the details of my policies and explained his role in the insurance and claims process (should I need it in the future)."

"A very detailed and informative company to deal with, when it comes to insurance questions and concerns. Katelyn is a knowledgeable with questions I had, she takes her time to explain policies I had when I recently changed my insurance needs."